Our company is driven by engineering, offering comprehensive services and promoting engineer-to-engineer interfacing to support our customers and their products throughout the entire manufacturing process.
We endeavour to work with our customers in the following areas:
The engineering team are available right from the outset, working alongside our highly experienced sales team to provide a very competitive quotation which meets all interconnectivity needs. Also, endeavouring to constantly review and improve the quality and service we provide to our customers.
This will include a full bill of materials (BoM) and design review, where compatibility checks are performed by communicating with the manufacturers if needed (and alternatives are proposed if necessary), ensuring the customer has a product that is reliable and fit for purpose.
A constant communication channel between our sales and engineering teams is open to keep our customers up to date throughout the process. We also offer a ‘problem-solving’ service to help overcome any bumps along the way. We always keep our customers in mind, from the initial development all the way through the entire manufacturing process, to strive for 100% satisfaction.
We can provide in-house drawing designs if required, as many customers do not have access to this feature. The drawing design is critical and is used throughout the entire manufacturing process, aiding the elimination of risk and ensuring that a product is always delivered to exact specifications and to a high standard.
Our engineering team is always available on-site and off-site.
Our engineering team can work directly with the customer on-site, as specified by the customer, when face-to-face interaction is needed, whether to adopt their in-house methods to achieve the exact standard they require, or to support the initial design and offer our experience to develop an ongoing project.
On-site support ensures the best production methods are used. It provides detailed work instructions and in-process inspection checkpoints to help eliminate errors during the manufacturing process. Our engineers also work with our inspection and stores staff to identify the best methods that help keep our prices and lead times competitive.
It also extends to equipment control, keeping up to date with the current requirements and again helps remove any risk during the manufacturing process.
The engineering team offer a prototype build service to provide the customer with a working sample that can be analysed and reviewed if necessary. Working with the customer and making any changes to the specification as they arise. This service gives the customer a ‘Golden Sample’, which all products subsequently manufactured will meet the exact specification.
We also offer a reverse engineering service. If the specification of a product is unknown, our team will analyse the product and provide the customer with a BOM and any other supporting documentation they may require.
We also perform contract reviews, ensuring that all contract requirements, regulations, and availability, delivery, and support requirements are adequately defined and that the company is capable of meeting its customers’ requirements, to ensure each order placed is competitive and to the same standard as the first product purchased.
